0333 313 4003

WHAT TO EXPECT

Creating a safe
environment

We’d like to thank you all for your support and kindness during this time. It’s been wonderful to be able to welcome you back and hear your positive experiences and how you’ve felt taken care of.

Our priority will always be the safety of our team and customers. In each of our salons we’ve worked hard to create an environment to ensure everyone’s safety, so you can relax knowing that every measure will be in place to allow you to enjoy your experience, along with the high level of service you’ve come to expect.



SAFETY IS OUR PRIORITY

WHILST STILL MEETING THE
STANDARD OF SERVICE &
EXPERIENCE YOU EXPECT

WE'VE MISSED YOU

OPENING 7 DAYS A WEEK

MAKING A BOOKING

Following the latest Government announcement all of our salons will be open again from the 2nd of December.

Please email info@beautytemple.co.uk for any pre-paid existing bookings made whilst closed, gift voucher bookings or general enquires.

TO MAKE A BOOKING

DOWNLOAD THE APP - Go to the App Store on your phone, search for Beauty Temple Booking.

CHOOSE A SALON - Select your Salon and Make a booking, choosing a Service or Team member, then find an available date.

For enquiries with regards to patch testing, or any other questions you may have please email info@beautytemple.co.uk

PLEASE NOTE: If you have previously made a booking you can also reschedule your appointment via the app. Booking by phone is currently not available.

As well as booking via our app, you can also book your appointment using the Facebook Book Now button, or call the salon on 0333 313 4003.

FUTURE BOOKINGS

There will now be a discretionary surcharge added to all Hair and Beauty services. This will help us with our ever increasing PPE costs (gloves, visors, masks, capes, aprons, disposable cups, sanitisers, barbicide and increased prices from our suppliers.

10% will be added to treatments under £30 and a £3.50 fixed surcharge to any services over £30.

We will constantly review this charge to help maintain value for money for you our amazing clients.

If you have previously booked a course of treatments which have been paid for you can also book appointments for them using the app or Facebook Book Now button, when they become available.



PREPARING FOR YOUR VISIT

Before visiting the salon please follow the guidelines outlined here:

PLEASE ENSURE YOU HAVE NO SYMPTOMS - It's essential you don't have any of the COVID19 symptoms outlined by the NHS (high temperature, new, continuous cough, loss or change to your sense of smell or taste). If you feel unsure please contact 111.

LIMIT THE ITEMS YOU BRING - Please don't bring any unnecessary personal items such coats and bags (that can't remain with you) into the salon. If you do need to, please bring a bag to store your items, which can be kept with you under your chair.

WEARING A MASK - Please bring a protective mask or face covering. Wearing a face covering in the salon is compulsory.



ARRIVING AT
THE SALON

ARRIVE ON TIME - Please arrive at your chosen salon at the precise time of your appointment. A member of our team will greet you at reception and explain the processes that are in place. You may be asked to briefly wait outside, should numbers inside the salon be at capacity.

LIMITING THE NUMBER OF GUESTS - Unfortunately we are not able to accommodate additional guests at this time, so please come alone to your appointment, or with someone in your household or bubble, unless you need to be assisted by a carer.

Whilst we love spending time with you, in the current climate we have to ask you to only stay in the salon for the duration of your appointment, in order to ensure we maintain the social distancing rules by limiting the number of people in the salon at any one time.



PROTECTIVE MEASURES

YOU'RE IN GOOD HANDS

We have gone to great lengths to ensure the salons are as safe as possible for both our team and customers which includes:

- Protective screening
- Hand sanitising stations
- Team members wearing PPE, aprons will be disinfected after each client
- Social distancing markers
- Customers must wear a face covering
- All areas of the salon will be regularly and thoroughly cleaned



ENSURING EVERYONE'S SAFETY

PROTECT YOURSELF & OTHERS

To ensure everyone's safety we politely ask all customers to follow Government Guidelines on Social Distancing and adhere to best practice hygiene measures by washing your hands for the recommended amount of time or sanitising them using antibacterial gel.

We would also ask you to respect our hard working team and bear with them during this time, as due to the extensive safety measures in place it may take a little longer to carry out your treatment.



USEFUL INFORMATION

OPENING HOURS - Our hours are changing to reflect the current climate, we will be open 7 days a week, with some late night booking available.

ON THE MENU - We cannot offer complimentary tea or coffee, however a reduced hot/cold and alcoholic drinks menu will be available, which can be purchased and will be provided in disposable cups.

BUYING PRODUCTS - Products will be for sale, with testers provided and applied by a Beauty Temple team member.

MAKING PAYMENT - The preferred payment method on the day is Contactless, but cash will also be accepted.



GIFT
VOUCHERS

TREAT SOMEONE YOU LOVE OR GIVE SOMEONE WHO DESERVES IT A BREAK

Gift vouchers are not available to book through the app, but are directly through the website.



MORE





TO THOSE SHIELDING

For those shielding and unable to visit the salon we haven't forgotten you and want to let you know you're in our thoughts. We want to do all we can to bring the salon to you and are offering a range of products that can be ordered through our website and delivered to your door, to create a salon experience at home.

This includes our mystery letterbox gift sets, available to preorder for just £14.99. Each set will vary depending on stock availability, so we'll do our best to respond to all the orders we receive in good time. To place an order please email info@beautytemple.co.uk

THANK YOU

As a thank you for all of your continued hard work and dedication we are offering 30% off your first treatment and 10% off all following treatments for NHS workers, just present a valid NHS card at your appointment.

BOOK AN APPOINTMENT ONLINE BOOK NOW

EXPLORE THE SALON

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